How do I return an purchased item?

You can return an order by following these steps:

  • Create a Return Request

Just put a return request mail to us.

  • ‘Item to be Returned’ is picked up

The item you wish to return will be picked up from your doorstep.

  • Replacement/Refund Initiated

In most cases, the replacement item is delivered to you at the time of pick-up. In all other cases, the replacement/refund is initiated after the originally delivered item is picked up.

Important:

– Please ensure that the correct and complete product is handed over

– The product should also be in unused, undamaged and original condition

– Returned product should include everything from the originally delivered package including price tags, labels, original packaging, freebies and accessories

– In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt