We are the suppliers of premium imported office chairs. All our products are sourced from BIFMA certified companies abroad and we receive them in dismantled parts. Once these parts are assembled for delivery it is very difficult to dismantle the same and would need a professional help for the same.

Order Cancellation Policy

At Ample Chairs (a division of Ample Seatings), we strive to provide a seamless buying experience for all customers. However, due to the nature of made-to-order and customized office furniture, our order cancellation policy is as follows:

1. Order Cancellation Before Dispatch

• Orders can be cancelled within 12 hours of placement without any charges, provided the product has not been dispatched.

• To request a cancellation, email us at amplechairs@gmail.com with your Order ID and reason for cancellation.

• If the order is still under processing and not packed or shipped, we will initiate a full refund to your original payment method.

2. Cancellation After Dispatch

• Once the product has been dispatched, cancellation is not possible.

• If the customer refuses delivery after dispatch without valid reason (e.g., damaged or incorrect product), applicable shipping charges and return handling fees will be deducted from the refund.

3. Customized or Bulk Orders

• Orders involving customization (such as specific upholstery, dimensions, or branding) or bulk quantities (typically over 5 units) cannot be cancelled once placed.

• Please confirm all specifications with our sales team before placing such orders.

4. Refund Timeline

• For eligible cancellations, refunds will be processed within 7–10 business days from the date of cancellation approval.

• Refunds are credited via the original method of payment.

5. Non-Cancellable Products

The following are non-cancellable:

• Orders where the product has been shipped

• Custom-made furniture (e.g., specific chair finishes, fabric selections, desk sizes)

• Sale or discounted items

6. Need Help?

For any questions related to order cancellation, contact us at:

📧 amplechairs@gmail.com
📞 8655448449